OUR REFUND POLICY

Please Choose Carefully
 
We do not give refunds if you simply change your mind or make a wrong decision. 
You can choose between a refund, exchange or credit where goods are faulty, different from a sample shown to you or don't do what they are supposed to, once the goods have been returned to us.
Retain your receipt for proof of purchase."
The Monogram Shop is not held responsible for an item not received on expected time, due to freight carriers not being within our control.